From the moment that you begin to work with The Mail House, you will experience a highly personalised and pro-active customer service. Your assigned account manager will work with you through all stages of any project from tailor quoting and procedural planning through to invoicing.
At the commencement of any mailing campaign, we will give you an estimated dispatch date and thereafter, we will keep you continuously updated with any revisions to this schedule. During the mailing process, we will immediately notify you of our receipt of any hard copy or electronic mailing components and proofs will be sent to you within twenty-four hours. On the day of dispatch, you will be sent a Confirmation of Mailing (COM), with the estimated delivery schedules to different destinations.
In conclusion, we will support you and keep you updated throughout any project and thus, as one of our clients comments, "give you the peace of mind to concentrate on other tasks."