The Mail House is committed to continuously accessing and
improving the quality of its services. We have strict operational procedures
and guidelines, which are constantly tested, and we are
always investigating new systems to ensure that we provide
the highest standard of service.
We really care about the presentation of your mailing items as we know
that the first impression of the recipients will be drawn from the
appearance of the mailing piece itself. This could dictate their reaction to
your campaign. Consequently, quality checks are carried out throughout
the data processing, printing, fulfiment and mailing processes to
identify any imperfections. Whether it is an incomplete address, a poorly aligned
address label, a badly printed PPI or an address not centred in the
window of an envelope; we want to ensure that items are not processed with
such faults. To support these processes further, we provide a high
ratio of quality controllers to printing, packing and sorting staff.
In line with the above commitment, we adhere to the required quality standards:
required by the key associations in the Direct Mail industry: |